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[Carbon]

Yeah 13 11 56 is the right number. Then you hit 3 at the first menu and a 1 for the second menu to take you to the practical assessment bookings. I've rang up heaps lately. Very early in the morning - at 8am you don't wait at all, but very early in the morning they don't seem to have many tests available. The average wait time for me has been about 10-15 minutes which is a bit annoying! But keep ringing back every few hours and you will get a decent time!