AVG Help

[Dragon_05]

Ok my AVG has gone black and white its always updated yet when I look the anti virus has a quotation mark next to it so I go to do an update and it says everything it updated what is the problem????

[Hired_goon]

Have you got the latest version? They recently did a major change and are not supporting the previous free one. You need to be running 7.5.

[Dragon_05]

I am runing 7.5 so I don't know what the problem is

[Morgs]

Usually it just needs a reboot of the PC to finish the update. If you hover over the grey/black icon in the task bar it should tell you what is wrong.

[Dragon_05]

this is what I get when I hover over it pc has been rebooted too

Anti Virus: Internal Virus Data Base is out of date
yet I updated it and it tells me I have all the recent updates so its got me stuffed.

[Barfridge]

Yup, mine had a major update last night, required a reboot. Now all is well again.

edit: read your reply. Sometimes it has a spaz because the virus database is more than a week old, and a new one hasn't been released yet. Just give it a day or 2, and it will update to a new one.

[Hired_goon]

OK, my 7.5 had a spaz attack the other day and refused to update. Read the FAQ and it suggested a reinstall/repair.

Fixed it up perfectly.

[Dragon_05]

Hopefully it will and thanks for your help people

[BIGFELLA]

Check the date and time on your computer if that is behind and your avg is uptodate it will go grey like you say. For trouble shooting or info go to AVG site www.grisoft.com


BIGFELLA

[Dragon_05]

Its all sorted now