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Thread: i cant update AVG?

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    Member euphoric's Avatar
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    i cant update AVG?

    anyone else have problem or know how to fix?
    euphoric, FZ1

  2. #2
    Member karen's Avatar
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    Having the same problem, for over a week now.
    Thought it was me.
    I have no solution though, sorry.

  3. #3
    Member Melchior's Avatar
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    Is there an error at all?

    If not I'd say that the server is just overloaded.
    Go here and see if you can download and install the update manually.

    If that fails install Avast! as it is clearly superior.
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    Member Morgs's Avatar
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    AVG is working fine for me. The automatic updates are working, and I just tried a manual update and that worked too.

    The only time I have ever had an issue with it updating is immediately after running a Windows update, but even that sorts itself out eventually.
    Adventure before Dementia

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    Member mekon's Avatar
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    google the error or check on AVG, there's usually a corrupted CTF file, and all it needs is deleteing.

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    Moderator Barfridge's Avatar
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    There is a new free version coming out, they usually cut off the older one to force people to migrate.

    But not yet, I can still update fine.

    See here for a solution to your problem: Error "Invalid Update Control CTF File" when updating AVG Anti-Virus 8.0 - The Winhelponline Blog
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    Member reddog's Avatar
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    I've also had problems before with AVG if the computer date/time is out of wack. May be worth checking that as well.

  8. #8
    Member euphoric's Avatar
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    nope wont let me do anything. scanning for virus wtih malwarebyte, but it's taking hours....is this normal?
    euphoric, FZ1

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    Member euphoric's Avatar
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    and now having trouble accessing ANY sites that aren't in my favorites list. have tried deleting cookies, cache etc, but no joy. i'm not really computer literate, so can any one explain what the hells going on like i'm a (would normally say 12 year old here, but they would have it sussed)37 year old!?
    euphoric, FZ1

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    Member euphoric's Avatar
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    so i unistalled AVG and tried to install Avast as some have suggested and on other forums and i cant download Avast either....just says 501 error during set up process.

    any ideas?
    euphoric, FZ1

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    Member Hornet's Avatar
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    I got notification after an update about a month ago saying that maintenance for AVG 7.5 (or whatever version) was ending and that I had to update/upgrade to AVG 8 to continue to get virus updates.

    What version are you running?
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    Moderator Rich's Avatar
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    Like Barfy and Hornet said...

    I had to update mine to Version 8.5 when I renewed the license and it said about no support for older versions...

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    Member euphoric's Avatar
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    reinstalled AVG 8.5, when tried to do update at end of install, same thing came up. connection with update server failed.
    euphoric, FZ1

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    Member Mr_FJ's Avatar
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    Sounds like you have another issue there other than AVG. Can you view pages on the internet at all ?

    On a side note, I had 7.5 for quite some time which i was happy with, then due to no more support I updated to 8.5 and found that it really killed the performance of my PC. Any other found this to be an issue ?

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    Member Sumatie's Avatar
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    I use Comodo, free, great firewall and decent antivirus (their first version sucked but version 2 rocks).

    Oh and very system friendly.

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    It might be worth turning your firewall off just temporarily to test if this is what is blocking the avg update. (Remember to turn it back on again!)

    Can you ping avg.free.com from the command prompt?
    Adventure before Dementia

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    Moderator Barfridge's Avatar
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    Doesn't things like the conficker worm try to block access to anti-virus sites?
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    Member Para045's Avatar
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    Quote Originally Posted by Mr_FJ View Post
    Sounds like you have another issue there other than AVG. Can you view pages on the internet at all ?

    On a side note, I had 7.5 for quite some time which i was happy with, then due to no more support I updated to 8.5 and found that it really killed the performance of my PC. Any other found this to be an issue ?
    Yeah we have the same problem, since the upgrade everything is slower due to the fact it scans all the links for bad sites
    Also have had problems with updates and most of the time doing it manually worked, another way I was told was to completely uninstall AVG and reinstall the latest 8.5, seems OK now (apart from the slow down of the computer )
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    +1 for using Comodo if you're considering a switch.

  20. #20
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    I keep getting a message to upgrade to 8.5 by April 30 to continue with updates
    Young enough to be a hoon, old enough to know better.

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